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Cancellation Policy

Please note that we maintain a strict 24-hour change/cancellation policy for all appointments. If for any reason you need to modify or cancel your scheduled appointment, we kindly request that you notify us at least 24 hours in advance. Failure to do so will result in a full charge for the appointment, which will be processed using the payment information we have on file for you.

We understand that unforeseen circumstances can arise, and we will make every effort to accommodate your needs to the best of our ability. However, please understand that our business depends on the timely and reliable attendance of our clients, and as such, we must uphold our cancellation policy in order to operate effectively and provide the best possible service. Thank you for your understanding.

Glow 2 Go (NYC)